Don’t Get Kicked in the SaaS

Craig Nelson and Tom Pisello cover topics pertaining to SaaS vendor and customer success:

  • Market volatility impact on SaaS solutions
  • Tracking value promised vs value delivered to reduce churn
  • SaaS solution adoption
  • Customer success role in driving adoption
  • The role analytics play in adoption

Value Acceleration – A Customer Lifecycle Approach

Craig Nelson and Tom Pisello cover topics pertaining to SaaS vendor and customer success:

  • Market volatility impact on SaaS solutions
  • Tracking value promised vs value delivered to reduce churn
  • SaaS solution adoption
  • Customer success role in driving adoption
  • The role analytics play in adoption

The Frugalnomics Survival Guide

Craig Nelson and Tom Pisello cover topics pertaining to SaaS vendor and customer success:

  • Market volatility impact on SaaS solutions
  • Tracking value promised vs value delivered to reduce churn
  • SaaS solution adoption
  • Customer success role in driving adoption
  • The role analytics play in adoption

Win Magic: The Seven Habits of Great Value / ROI Selling

Craig Nelson and Tom Pisello cover topics pertaining to SaaS vendor and customer success:

  • Market volatility impact on SaaS solutions
  • Tracking value promised vs value delivered to reduce churn
  • SaaS solution adoption
  • Customer success role in driving adoption
  • The role analytics play in adoption