Don’t Get Kicked in the SaaS

3 October 2022
Tom Pisello
Content

Craig Nelson and Tom Pisello cover topics pertaining to SaaS vendor and customer success:

  • Market volatility impact on SaaS solutions
  • Tracking value promised vs value delivered to reduce churn
  • SaaS solution adoption
  • Customer success role in driving adoption
  • The role analytics play in adoption

Categories

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